Your Safety

Scotland’s firefighters are calling on communities to help stop preventable deaths in house fires – by making a five-minute phone call.

Make the Call is a hard-hitting appeal to carers, family, friends and of those who are at risk of serious injury or even death because of an accidental fire in their home.

The latest statistics show that more than 20 people who are over the age of 50, smoke and either have mobility issues, live alone, or use medical oxygen have already been injured, some seriously, by such fires between January 1 and April 30 this year.

Tragically, 12 of those people sadly passed away.

SFRS is now appealing to communities across Scotland to help save a life and consider home fire safety when checking in on vulnerable neighbours, patients, friends and family members during lockdown and to put them in touch with SFRS wherever possible using the free Home Fire Safety Visit phoneline.

As part of our commitment to building a safer Scotland we offer everyone in Scotland a free home fire safety visit. We'll help you sort out a fire escape plan and provide information about smoke, heat and carbon monoxide alarms.

Contact us:

 0800 0731 999  | Text "FIRE" to 80800 from your mobile phone


If you have decided that you want the Scottish Fire and Rescue Service (SFRS) to undertake a Home Fire Safety Visit, please get in touch with us by one of the options above.

We have a full HFSV Privacy Notice which explains how your personal information will be collected and used, and what rights you have when it comes to your information.

If you have any further queries regarding Data Protection, please don't hesitate to contact us at SFRS.GDPR@firescotland.gov.uk.