Resources, advice, and guidance for people who are deaf or have hearing loss
Our commitment to website accessibility, our compliance status of this website, and details of non accessible content.
Making our website accessible
Scottish Fire and Rescue Service is committed to making its website accessible. This is in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to firescotland.gov.uk.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and the exemptions listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
PDFs and other document types
Some document formats on such as PDF, MS Word and MS Excel may not be fully accessible. Where possible we make documents accessible and/or provide a suitable HTML alternative.
Some icons that contain links do not provide enough information to people using a screen reader. This means that people using this assistive technology may not always be able to understand the purpose of each link on an icon.
Find a fire station search results
The map view is non-accessible; however, the list view can be used as an alternative.
Online home fire safety checker
Some elements of the online home fire safety checker may not be fully accessible.
Preparation of this accessibility statement
This statement was prepared on 18 September 2023.
An internal accessibility audit was carried out on this website in September 2023. The audit followed the WCAG Evaluation Methodology. Ongoing internal reviews are conducted on content published to this website and design system components used to construct the site.
The statement was last reviewed on 18 September 2023.
Feedback and contact information
We welcome feedback on the Accessibility and usability of our website. If you have had any problems or any issues while using our site, we would like to hear about it. Email, phone and address details are on our Contact page.
If you want to know a bit more about our commitment to equality and diversity please refer to our Equality & Diversity page and if you want to know more information about any of our services please refer to the relevant page.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Details on our audio leaflets created for people with sight loss