Say thanks

Pay us a compliment

We are committed to improving the service we provide in our communities. To achieve this goal, we must listen and respond to the views of the public.

The feedback we receive helps us to track our performance. We incorporate this into our planning and governance processes that help to improve our service.

We are keen to hear examples of excellent service and individual acts of bravery or heroism.

You can say thanks or give us comments by:

How we are performing

Compliments Annual Report 2023-2024 highlights public appreciation for the Scottish Fire and Rescue Service, showcasing outstanding service and acts of bravery. It provides key statistics, trends, and efforts to enhance feedback collection for continuous improvement.