Open day for the next generation of Firefighter Control in Johnstone, Dundee, and Edinburgh

The Scottish Fire and Rescue Service is recruiting the next generation of 999 call handlers.

A Firefighter Control in a black uniform is working at a computer, in an office setting.
Firefighter Control Louise is working at Dundee Operations Control room.

The role of Firefighter Control is responsible for managing emergency calls, coordinating resources, and ensuring that incidents are managed safely and effectively.

The Scottish Fire and Rescue Service (SFRS) is hosting an open day to offer potential candidates a first-hand look at how its Operations Control rooms work.

This will take place at its control room in Johnstone, Dundee, and Edinburgh, on Saturday, 14 September and Sunday, 15 September, from 10am to 3pm.

The open day is designed to offer a first-hand look into the vital role that our Firefighter Control teams play in our emergency response.

Our Firefighter Control staff play an important role in our communities by responding to a variety of emergencies, from house fires to water and animal rescues.

We are looking for people with strong communication and problem-solving skills, especially in high-pressure situations.

It’s a hugely rewarding career where you work part of a closely-knit team, playing a key role in keeping people safe in their time of need.

To participate in the open day, make sure to reserve a 45-minute slot through Eventbrite below.

Successful applicants will undergo an initial training course which involves a wide range of incidents scenarios, including house fires, road traffic collisions, and weather-related incidents.

Trainees will also learn how to provide fire survival guidance to individuals trapped by smoke or fire.

It takes 36 months to become a fully qualified Firefighter Control, with regular assessments to work towards achieving competent status.

For more information about the role, including salary and benefits, please visit the career section on our website.