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  1. Say thanks

    How to give feedback and say thanks

    18 September 2023

    Guide

  2. Incident reports IRS

    This guide explains how to request a Incident Reports (IRS), and how to request a precognition the Officer In Charge.

    20 October 2023

    Guide

  3. Information requests

    A guide to freedom of information and environmental information requests. Details on your right of access to information, how to request, and what to include.

    1 May 2024

    Guide

  4. Complaints

    Guide to our complaints process, who can complain, and how to make a complaint.

    4 October 2023

    Guide

  5. Media enquiries

    Contact our communications team about incidents, campaigns or other related business.

    25 January 2024

    Guide

  6. Home fire safety visits

    Enhance fire safety in your home with a home fire safety check or visit.

    28 May 2024

    Guide

  7. Report an issue with a fire hydrant

    Use this service to report a faulty or damaged fire hydrant

    19 February 2024

    Guide

  8. Reporting controlled burning

    How to report controled burning

    19 February 2024

    Guide